Privacy Policy

We are responsible for protecting your privacy.

We collect two types of information from you: personally identifiable information that you choose to provide to us and non-personally identifiable information, such as your IP address. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998)

1. Personally identifiable information

a. Online Forms and Email: The only personally identifiable information we collect is that which you voluntarily submit to us. For example, if you email us with questions or requests for information about us, our services or our products, we may ask for your name, postal address, telephone number and/or email address in order to respond to your requests.

b. E-commerce and online orders/requests: The type of information we will collect from you will include your name, address, delivery address, telephone number, email address and credit/debit card details. Your order information will be stored securely. Your credit/debit card details will only be used to process your order securely via a payment gateway and will not be visible to us.

In addition, if you submit any form of application (job applications, requests for quotes/service estimates, or any other application, request or application) to us by email, you will be required to include personally identifiable information so that we may review your application and contact you. We may collect and store the information you choose to provide to us in order to send you information about us from time to time.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information we hold about you by sending us an email. If you find any inaccuracies, we will promptly delete or correct them.

2. Non-Personally Identifiable Information

a. IP Addresses: An IP address is a number used by computers on a network to identify your computer so that data can be sent to you. We collect IP address information in order to administer our website and to gather site statistics.

b. Cookies: Cookies are pieces of data that a website sends to a user's computer while the user is viewing the site. Cookies identify your web browser and store information about your visits, but do not reveal any personally identifiable information about you. We may use cookies to understand which parts of our site users visit the most and to help us improve our site.

3. Information Sharing

We do not share personally identifiable and/or non-personally identifiable information with third party organizations unless we have your consent. In addition, we may disclose personally identifiable information when required by law or in cooperation with a lawful request in a law enforcement investigation or other public safety matter.

4. Security

We endeavour to have reasonable security procedures in place to protect against the loss, misuse or alteration of information under our control.

Personal information held by us will be kept secure in accordance with our internal security policy and the law.

If you have any questions/comments about privacy, you should contact us.